Account Manager - State Farm Agent Team Member
Los Angeles - CA
Account Manager - State Farm Agent Team Member
Full Time • Los Angeles - CA
Replies within 24 hours
Benefits:
- Licensing reimbursement
- CalSavers retirement
- Opportunity for advancement
- Paid time off
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Training & development
- Company parties
Role Description
As an Account Manager with Marcus Brown State Farm, you will play an important role in the agency’s daily operations, customer retention, and continued growth. You will build meaningful customer relationships, identify insurance needs, and recommend appropriate products and services.
The ideal candidate is a licensed insurance professional who is fluent in both English and Spanish, comfortable discussing sales opportunities, and committed to providing knowledgeable, ethical, and attentive service.
Responsibilities
- Develop and maintain strong customer relationships to support retention and agency growth.
- Conduct insurance and financial-services reviews to identify customer needs and coverage opportunities.
- Recommend, explain, and sell appropriate insurance products to new and existing customers.
- Follow up with warm leads, cold leads, and current customers to uncover additional opportunities.
- Assist customers with policy questions, billing concerns, coverage updates, and other service needs.
- Coordinate with agency team members to resolve complex customer concerns.
- Maintain accurate customer records and document follow-up activities.
- Meet individual and agency sales goals.
- Provide professional service in both English and Spanish.
- Follow all applicable insurance regulations, licensing requirements, and agency procedures.
Qualifications
- Fluent in English and Spanish is required.
- Active California Property and Casualty license is required.
- Active California Life and Health license is required.
- Previous insurance sales or account management experience is preferred.
- Proven ability to meet or exceed sales goals.
- Comfortable initiating sales conversations and asking for the business.
- Strong communication, relationship-building, and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple customer needs and follow-up responsibilities.
- Commitment to ethical sales practices and exceptional customer service.
- Ability to work effectively both independently and as part of a team.
What We’re Looking For
We are seeking someone who is confident, dependable, and motivated to grow within the insurance industry. You should enjoy helping customers understand their coverage, building long-term relationships, and identifying solutions that protect what matters most to them.
This position is with a State Farm independent contractor agent’s office and is not employment with State Farm Insurance Companies.
Compensation: $60,000.00 - $90,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Marcus Brown - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Redondo Beach, CA.
- Our office is open M-F 9:00am to 5:00pm.
- I have been a State Farm agent since 2002.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Field Executive.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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